Returns & Refund Policy

Last updated: August 2026

1. Our 7-Day Replacement Promise

We stand behind every bottle we ship. If your order arrives damaged, defective, or with a manufacturing defect, we will replace it free of charge — no questions asked — within 7 days of delivery.

2. Eligibility for Replacement

To be eligible for a replacement, the product must:

• Have been received in a damaged or defective condition
• Be reported within 7 days of the delivery date
• Be unused or minimally used (where the defect was not apparent until first use)

3. How to Request a Replacement

1. Email us at wecuree.acc@gmail.com within 7 days of delivery
2. Include your order number and a photo/video of the damaged or defective product
3. We will review and respond within 2 business days
4. If approved, we will arrange a replacement shipment at no additional cost

4. Non-Returnable Items

We do not accept returns or offer refunds for:

• Products that have been used and you simply changed your mind
• Products reported after 7 days of delivery
• Damage caused by misuse or improper storage

5. Refunds

We do not offer monetary refunds except in cases where:

• A replacement is not possible (e.g. product discontinued or out of stock)
• We are unable to reship within a reasonable timeframe

Where a refund is approved, it will be processed to the original payment method within 7–10 business days.

6. COD Orders

For Cash on Delivery orders, approved refunds will be processed via bank transfer. Please share your bank account details when raising the request.

7. Contact Us

Email: wecuree.acc@gmail.com